SHIPPING & RETURNS

SHIPPING POLICY

Orders are typically delivered within 7-10 working days from time of payment. However, if you require faster delivery we may be able to accommodate your request, please click here to contact us. We also offer 24-48 hour dispatch on contract warehoused stock. All shipments are given a unique tracking number, which will be emailed to you when your order is shipped.

Shipping costs depend on the size of the order and the delivery location.

​​RETURN & EXCHANGE POLICY​

If for some reason there is a manufacturing defect with your product, please return your item for exchange, refund or credit. All returns must be made within 14 days of receiving your order. Returned items must be in the original condition that you received them.

 

In order for us to process your return, please include the original receipt with your name, contact details and order number along with the items that you are returning.

Please note, we cannot accept custom orders for return where customers have selected incorrect sizes or have entered incorrect print details once garments have been embellished.

 

If we are at fault for any incorrect printing or embroidery we will send you a replacement item as soon as it is bought to our attention.

Read the full Returns Policy

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© 2020 Total Uniform Solutions

AUSTRALIA | NEW ZEALAND | PAPUA NEW GUINEA | CHINA

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