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INDUSTRIES WE SPECIALISE IN

Small to Medium Business

Professional Services Uniforms

Hospitality

Restaurants, Bars, Cafes

Accommodation, Hotels, Motels

Funeral Homes

Travel & Tourism

Beauty, Spa, Hairdressing

Healthcare and Medical

Aged Care & Support Services

Veterinary & Pet Care

Medical Consulting Services

Mining & Resources

Labour Hire

Building & Construction

Services & Trades

Transport & Logistics

Events & Promotions

Government Departments

Retail

Gyms & Fitness Clubs

Automotive & Trucking

Security & Safety

Cleaning Services

Franchises

Training & Education

Banking & Financial

Corporate Transport Services

© 2019 Total Uniform Solutions

AUSTRALIA | NEW ZEALAND | PAPUA NEW GUINEA | CHINA

BRISBANE, MELBOURNE, SYDNEY, CANBERRA, PERTH

PORT MORSEBY, AUCKLAND, CHRISTCHURCH, WELLINGTON

TERMS & CONDITIONS

This Website (the “Website”) is owned by Total Uniform Solutions Pty Ltd (ABN 32 144 577 257)

 

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://www.uniform.com.au website operated by Total Uniform Solutions ("us", "we", or "our"). Your access to and use of the Website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Website. We reserve our rights to amend the terms and conditions at any time, please check this page for updates.

 

 

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Total Uniform Solutions.  Total Uniform Solutions has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Total Uniform Solutions shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

 

Changes to Website

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

 

Customer Service Policy

Total Uniform Solutions are committed to providing the highest level of service and quality products. We regularly update the website to ensure the products listed are available and all product information is true and correct. If you are unhappy with the service or product quality provided by Total Uniform Solutions, please email us at admin@uniform.com.au so we can discuss your concerns.

 

Returns Policy

If you are not completely happy with your product(s) from Total Uniform Solutions, you have 14 days to exchange from the date your order was received.

 

All return orders require a Return Authorisation for TUS form completed for each item. Your return will not be processed without this form being submitted.

 

We will happily return/exchange your items, provided they meet our terms and conditions as outlined below.

 

Conditions of Return

  • Good(s) must be returned within 14 days of receipt

  • Goods must be unused and in original condition with all tags and packaging intact

  • Please retain proof of postage (receipt) until refund is processed.

  • Good(s) must have no marks, makeup or smell of cosmetics, perfume, deodorant, washing powder or other products.

  • Returns on customised uniforms with personalised embroidery or printing will not be accepted.

 

Total Uniform Solutions will refund you for your order by the same payment method as your original purchase was made and you will need to place a new order via our online store for the goods you would like instead.

 

Return postage cost will be at your expense, unless items received are faulty or not as ordered. If you believe your item is faulty, please contact admin@uniform.com.au. We unfortunately cannot accept responsibility for items that are lost or damaged by your courier when being returned to us.  We recommend you keep a copy of your couriers tracking number.

 

Privacy Policy

When you purchase something with Total Uniform Solutions, we collect the personal information you give us such as your name, email and address, in order to give you the best service. With your consent, this information is held in order to provide ongoing service and to set you up with a Total Uniform Solutions online account.

 

We also use this information to keep you informed of new products and promotions. If you would like to opt out of being notified of relevant products and promotions, simply contact us at admin@uniform.com.au.

 

We respect your privacy, therefore we will never disclose your personal information to any third party, unless we are required to do so by law, or with your consent.

 

Payment

You can pay your Total Uniform Solutions invoices by direct bank transfer or using any major credit card. Total Uniform Solutions does not store any of your credit card details.

 

Google Analytics and Cookies

We use Google Analytics and Cookies in order to enhance the experience for our customers.

 

Indemnity

You agree to indemnify and hold Total Uniform Solutions harmless from any demands, loss, liability, claims or expenses (including legal fees and costs on a full indemnity basis) made against Total Uniform Solutions by you or any third party due to, arising from or in any way connected to your access and/or use of the Website or purchase of our goods.

 

Wholesale Inquiries

For any wholesale inquiries please contact our Managing Director
(Attn: Dean) at admin@uniform.com.au or call 07 3666 0110.

Social Media Competitions

By entering and participating, entrant agrees to hold harmless, defend and indemnify Facebook or Instagram from and against any and all claims, demands, liability, damages or causes of action (however named or described), losses, costs or expenses, with respect to or arising out of or related to (i) entrant’s participation in the Sweepstake, or (ii) entrant’s participation in any Prize related activities, acceptance of a Prize and/or use or misuse of a Prize (including, without limitation, any property loss, damage, personal injury or death caused to any person(s). The winners of any social media competition are announced on our Facebook page and prizes must be claimed within 7 days of the public announcement.

 

Contact Us

If you have any questions about these Terms, please contact us at admin@uniform.com.au or call 07 3666 0110.